Privacy Policy

Last Updated: Monday, 26 January 2026
Du Plessis & Muir Biokineticist
Website: https://dpmbio.co.za/

1. Introduction

Du Plessis & Muir Biokineticist (“we”, “us”, “our”) is committed to protecting your personal information and ensuring that it is collected, used, stored, and processed in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This Privacy Policy explains how we handle your information when you visit our website, submit a contact form, or communicate with us. By using this website, you agree to the terms set out in this Privacy Policy.

2. Who We Are

Business Name: Du Plessis & Muir Biokineticist
Address: 65 Homestead Avenue, Bryanston, 2196, Homestead Office Park, Block C, First Floor

We provide biokinetics services in Johannesburg, offering exercise-based healthcare to support injury prevention, rehabilitation, and the improvement of physical function and quality of life.

3. What Personal Information We Collect

When you use our website or contact us, we may collect the following personal information:

Information You Provide Through the Contact Form:

 

1. 1. Name
   2. Surname
   3. Contact Number
   4. Email Address
   5. Selected Service of Interest
   6. Your Message or Inquiry

This information is collected solely for communication and service-related purposes.

Automatically Collected Information (Cookies & Analytics)

Through Google Analytics, we may collect:

 

1. 1. Device type
   2. Browser type
   3. Pages visited
   4. Time spent on pages
   5. General location (not exact)
   6. Referral sources

This information is anonymised and does not identify you personally.

4. How We Use Your Information

We use your personal information to:

 

1. 1. Respond to your inquiries
   2. Communicate with you regarding appointments, services, or questions
   3. Improve our website performance and user experience
   4. Ensure the security and functionality of our website

We do not send marketing emails or promotional content.

5. How Your Information Is Stored

Your information is stored securely on:

 

1. 1. Our internal email systems
   2. Google Workspace tools (e.g., Gmail, Google Drive), protected by Google’s security protocols

No health or medical information is collected through the website. Any clinical notes taken during consultations are stored securely and separately from the website.

6. Sharing of Personal Information

We do not sell or share your personal information with third parties.

Information may be shared only with:

 

1. 1. Google (as a third-party analytics and cloud service provider)
   2. Google processes data according to its own privacy and security policies.

We do not share any medical information electronically.

7. Cookies and Tracking

We use Google Analytics to understand how visitors use our website. This may involve the placement of cookies on your device. You can disable cookies at any time through your browser settings.

8. Your Rights Under POPIA

As a data subject, you have the right to:

 

1. 1. Request access to your personal information
   2. Request corrections or updates
   3. Request deletion of your information (where legally possible)
   4. Withdraw consent
   5. Object to the processing of your information
   6. Lodge a complaint with the Information Regulator

Information Regulator Contact Details:
Website: https://www.popia.co.za
Email: complaints.IR@justice.gov.za

9. Data Retention

We retain personal information only for as long as necessary:

 

1. 1. To respond to your inquiry
   2. To comply with legal or regulatory obligations
   3. To maintain proper administrative records

After it is no longer needed, your information will be securely deleted.

10. Security Measures

We implement reasonable technical and organisational measures to protect your personal information, including:

 

1. 1. Password-protected systems
   2. Google’s built-in security and encryption
   3. Restricted access to your information

While we take all reasonable precautions, no data transmission over the internet can be guaranteed 100% secure.

11. Children’s Privacy

Our services are intended for adults and minors receiving biokinetics care under parental or guardian supervision. We do not knowingly collect information from children through the website.

12. Third-Party Links

Our website may contain links to external websites or platforms. We are not responsible for their privacy practices, policies, or content.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to remain compliant with POPIA or adjust to changes in our operations. Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Du Plessis & Muir Biokineticist
Email: admin@dpmbio.co.za
Address: 65 Homestead Avenue, Bryanston, 2196, Homestead Office Park, Block C, First Floor, Johannesburg, South Africa